The way we manage Quality, Health, Safety and Environment (QHSE) is key to every project’s success. We’re committed to minimising risk, preventing injuries, preserving the environment, and delivering services that meet or exceed our clients’ expectations.

At the same time, we’re also focused on working better, together, in search of  continuous QHSE improvement. By constantly developing our people’s skills, we can approach every project the right way – changing mindsets as well as behaviours.

Leadership and commitment

One of the biggest challenges we face is ensuring safety for our people (and yours). We lead by example, on site and off, setting clear standards – industry-leading standards – and expectations for all manner of QHSE criteria.

QHSE considerations are a priority for everyone at every stage and in every part of every project.

We have an Integrated Management System that’s based on ISO standards, and every one of our managers has objectives they must achieve to satisfy Osprey’s QHSE policies. It’s non-negotiable. Our dedicated QHSE-management team provides support at all levels, and their input is the starting point for every project plan.

Risk management

Risk management sits at the heart of QHSE. By analysing and understanding the risks we face, we can use tried-and-tested processes to strengthen our QHSE performance:

  • Risk-based thinking is a fundamental step in project planning. Every risk is assessed by a relevant team to capture operational, technical and QHSE aspects of a a project.
  • We use common QHSE tools – such as dynamic risk assessments, engineering risk assessments, operational risk assessments and management of change – and if it’s appropriate, we’ll develop additional measures and criteria that are absolutely environment-specific. No two projects are the same, and we’re never complacent about risk.
  • Communication is key. Everyone has to understand the risks involved and what we can do to mitigate and manage those risks. ‘Toolbox meetings’ and dynamic risk assessments are part of our proven processes – we encourage everyone to use the tools to hand regularly.

Continuous improvement

As we complete a project, each project manager does a Look-Back to review the QHSE events and issues. We also do an analysis of operational and technical aspects with a QHSE bias. Everyone who was involved in the project takes part in these reviews, it’s how we collect essential insights that can inform our future work. Working better, together, means offering value before, during, and after a project is completed so we share the findings, we promote key learnings cross-team, and we pro-actively look for opportunities to share these learnings with our clients too.

Each Osprey team keeps up-to-speed with a QHSE-improvement programme that’s focused on their area of expertise. Our overall QHSE Management System is accredited to ISO 45001 and ISO 9001.

These improvement programmes are also aligned to our business-wide Integrated Management System. Every team has its own QHSE objectives, a QHSE action plan, and QHSE deliverables that are reviewed on a quarterly basis. The better we work together, the more positive our mindset towards QHSE becomes.