Osprey.group – Terms and conditions 

What’s in these terms?

Thanks for visiting our site. Osprey Shipping Ltd. provides a range of services. Our services are diverse, so you may find there are other terms that apply over and above what you’re reading here. Those terms become part of your agreement with us if you use those services. These terms apply to our website (our site), osprey.group. Don’t worry, we make all our terms clear with relevant services.

By using our site, or our services or products, you’re agreeing to our terms and any extra terms that may apply. These terms explain the rules for using osprey.group (our site).


Table of contents


Who we are and how to contact us

Osprey Shipping Ltd is a business registered in England and Wales under company number 01440983. Our registered office is at No 9 Portis Fields, Bristol Road, Portishead, North Somerset, BS20 6PN


By using our site you accept these terms

When you use our site, you’re agreeing to these terms. If you don’t agree to these terms, you mustn’t use our site. If you let other people browse our site through your device, please get them to read these terms too.


Other terms may apply

Please read our Privacy Notice And our Cookie Policy, which also applies when you’re using our site. You can read our Accessibility Notice here.


We may change these terms or our website

When you use our site, please check to make sure you understand the current terms. As our services change, we may update and change our site and our terms.

We don’t guarantee that our site will always be available. We may suspend or withdraw or restrict all or any part of our site for business and operational reasons.


We may transfer this agreement

We may transfer our rights and obligations under these terms to another organisation. We’ll tell you if this happens.


Rules about our IP, content, logos and trademark 

We own or we are the licensee of all intellectual property rights (IP) in our site. Our site’s content is also protected under copyright. Osprey Shipping Ltd. reserves all rights over its intellectual property. Please don’t use our trademarks or logos without our written permission. Please don’t use our Osprey visual identity without our written permission.


Using the content on this site

We’re happy to help you learn about our services. You may want to download or copy information from our site for personal use. Sometimes you might want to share our work with people in your organisation. But please, don’t copy our content for commercial reasons. If there’s something you’d like to use that way, let us know – we’d be happy to see if we can give you written permission.

The content on our site is for information only. We make reasonable efforts to keep our content updated. We can’t guarantee this content is accurate, complete or up to date all the time. If we’ve included links to other sites or third parties’ resources, they’re for information only. We don’t control the contents of those sites or resources.


How to complain (and how to compliment us)

If you think something’s wrong, please tell us. We want to improve our services. But if you’re happy with what we’re doing, you’re also very welcome to get in touch. In either case, we’ll do our best to help.

We are serious about our responsibilities. We would never exclude or limit our liability to you where it would be unlawful to do so. Our liability for claims by business users under these terms is limited to the amount paid for using our services. We will not be liable for any loss or damage in contract or tort including negligence. We will not be liable for any breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with, use of or inability to use our site.

We will not be liable for the use of or reliance on any content on our site. That includes loss of profits, sales, business, or revenue. It also includes business interruption, loss of anticipated savings, and loss of business opportunity, goodwill or reputation. We will not be liable for any indirect or consequential loss or damage. That includes loss of profits, revenue, data, exemplary or punitive damages. We have no liability to you for any loss of profit or loss of business. We have no liability to you for any business interruption. We have no liability to you for any loss of business opportunity.


How we may use your personal information

We will only use your personal information as set out in our Privacy Policy and our Cookie Policy.


The jurisdiction we both agree to respect

The information on our site is for people who are living in the UK. That content may not be appropriate for or available to people in other locations. These terms of use and any other applicable terms are governed by English law. You agree to the exclusive jurisdiction of the courts of England and Wales unless expressly agreed by us in writing.